Pengaruh Key Opinion Leaders dan Electronic Word of Mouth terhadap Purchase Decision pada Huisaeng Dimsum

Main Article Content

Made Bagus Paramartha D.W
Budi Prasetiyo

Abstract

Di era digital, Key Opinion Leader (KOL) dan Electronic Word of Mouth (e-WOM) menjadi faktor penting dalam memengaruhi keputusan pembelian konsumen. Penelitian ini bertujuan untuk menganalisis pengaruh KOL dan e-WOM terhadap keputusan pembelian produk Huisaeng Dimsum secara parsial maupun simultan. Metode yang digunakan adalah kuantitatif deskriptif dengan teknik purposive sampling, melibatkan 385 responden Gen Z dan Milenial awal di Bandung. Analisis data dilakukan dengan regresi linear berganda. Hasil penelitian menunjukkan bahwa KOL (77,9%) dan e-WOM (78,9%) berada pada kategori baik serta berpengaruh signifikan terhadap keputusan pembelian (76,3%). Kesimpulannya, KOL dan e-WOM memiliki kontribusi positif dalam membentuk minat dan keyakinan konsumen untuk membeli produk Huisaeng Dimsum.

Downloads

Download data is not yet available.

Article Details

How to Cite
D.W, M. B. P., & Prasetiyo, B. (2025). Pengaruh Key Opinion Leaders dan Electronic Word of Mouth terhadap Purchase Decision pada Huisaeng Dimsum. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, 4(5), 8175–8186. https://doi.org/10.56799/ekoma.v4i5.10737
Section
Articles

References

Gomes, M. A., Dias, Á., & Marques, S. ,. (2022). The impact of digital influencers’ characteristics on purchase intention of fashion products. Journal of Global Fashion Marketing, 13(3), 184–204.

He, W., & Jin, C. (2024). A study on the influence of the characteristics of key opinion leaders on consumers’ purchase intention in live streaming commerce: based on dual-systems theory. Electronic Commerce Research, 24(2), 1235–1265. https://doi.org/10.1007/s10660-022-09651-8

Kannan, P. K., & Li, H. “Alice.” (2017). Digital marketing: A framework, review and research agenda. International Journal of Research in Marketing, 34(1), 22–45. https://doi.org/10.1016/j.ijresmar.2016.11.006

Reza Jalilvand, M., & Samiei, N. (2012). The effect of electronic word of mouth on brand image and purchase intention: An empirical study in the automobile industry in Iran. Marketing Intelligence & Planning, 30(4), 460–476.

Thompson, A. A., ; Peteraf, M. A., ; Gamble, J. E., & ; Strickland, A. J. (2016). Crafting and Executing Strategy: The Quest for Competitive Advantage – Concepts and Cases (20th ed.). McGraw-Hill Education.

Tran, G. A., & Strutton, D. (2020). Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM. Journal of Retailing and Consumer Services, 53, 101782. https://doi.org/10.1016/J.JRETCONSER.2019.03.009

Upamannyu, N. K. , R. S. , & B. S. S. (2023). Antecedents of Customer Loyalty and Word of Mouth: A Study on Consumer Durables in Emerging Economies. FIIB Business Review, 12(4), 439–458.

Xiong, L., Cho, V., Law, K. M. Y., & Lam, L. (2021). A study of KOL effectiveness on brand image of skincare products. Enterprise Information Systems, 15(10), 1483–1500. https://doi.org/10.1080/17517575.2021.1924864