Motivasi Kerja Memoderasi Pengaruh Perceived Organizational Support dan Burnout Terhadap Kinerja Karyawan Gen Z

Main Article Content

Tio Theresia Siahaan
Susi Hendriani
Any Widayatsari

Abstract

Tujuan penelitian menganalisis motivasi kerja memoderasi pengaruh perceived organizational support (POS) dan burnout terhadap kinerja karyawan Gen Z motivasi kerja sebagai moderasi pada perusahaan PT. Pulp And Paper Di Riau.  Penelitian menggunakan data primer yang mana data diperoleh langsung dari karyawan Gen Z pada perusahaan PT. Pulp And Paper Di Riau masyarakat melalui kuesioner dimana sampel yang digunakan dalam penelitian ini sebanyak 95 responden. Penelitian dianalisis menggunakan SEM-PLS dengan software SmartPLS. Hasil penelitian menunjukan bahwa Perceived Organizational Support (POS) berpengaruh positif dan signifikan terhadap kinerja serta motivasi kerja karyawan Generasi Z pada Perusahaan PT Pulp and Paper di Provinsi Riau (p-value 0,000 < 0,05), sehingga hipotesis pertama dan ketiga diterima. Sementara itu, burnout tidak berpengaruh signifikan terhadap kinerja (p-value 0,871 > 0,05) namun berpengaruh positif dan signifikan terhadap motivasi kerja (p-value 0,000 < 0,05), sehingga hipotesis kedua ditolak dan hipotesis keempat diterima. Di sisi lain, motivasi kerja tidak berpengaruh signifikan terhadap kinerja (p-value 0,727 > 0,05), sehingga hipotesis kelima ditolak. Hasil pengujian moderasi menunjukkan bahwa motivasi kerja tidak mampu memoderasi hubungan antara POS dan kinerja (p-value 0,414 > 0,05), namun mampu memoderasi hubungan antara burnout dan kinerja (p-value 0,008 < 0,05), sehingga hipotesis keenam ditolak dan hipotesis ketujuh diterima.

Downloads

Download data is not yet available.

Article Details

How to Cite
Siahaan, T. T., Hendriani, S., & Widayatsari, A. (2026). Motivasi Kerja Memoderasi Pengaruh Perceived Organizational Support dan Burnout Terhadap Kinerja Karyawan Gen Z . EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, 5(5), 6707–6722. https://doi.org/10.56799/ekoma.v5i5.18502
Section
Articles

References

Anandita, S. R., Bisari, N. A., & Ummah, A. R. (2025). Pengaruh Stres Kerja, Burnout, dan Work Life Balance Terhadap Kinerja Karyawan (Studi Kasus di PT Putra Tani Bhineka Jombang). Business and Economic Publication, 3(1), 1–8. https://doi.org/10.32764/bep.v3i1.1294

Arum, L. S., Zahrani, A., & Duha, N. A. (2023). Karakteristik Generasi Z Dan Kesiapannya Dalam Menghadapi Bonus Demografi 2030. Accounting Student Research Journal, 2(1), 59–72.

Baah, C., Saleem, M. A., & Tenakwah, E. S. (2024). Do the theories of planned behaviour and protection motivation provide probabilistic sufficient and necessary conditions for residential water conservation ? Combined use of PLS-SEM and NCA. Journal of Environmental Management, 372(November), 123354. https://doi.org/10.1016/j.jenvman.2024.123354

Bakker, A. B., & Costa, P. L. (2014). Chronic job burnout and daily functioning : A theoretical analysis. Burnout Research, 1(3), 112–119. https://doi.org/10.1016/j.burn.2014.04.003

Bakker, A. B., & Demerouti, E. (2016). Job Demands – Resources Theory : Taking Stock and Looking Forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/https://doi.org/10.1037/ocp0000056

Caesens, G., Stinglhamber, F., & Demoulin, S. (2017). Perceived organizational support and employees ’ well-being : the mediating role of organizational dehumanization. European Journal of Work and Organizational Psychology, 26(4), 527–540. https://doi.org/10.1080/1359432X.2017.1319817

Chen, C., Song, H., Wang, D., & Wang, B. (2025). How does perceived organisational support restrain social loafing of employees? The mediating role of self-efficacy and entrepreneurial bricolage. Journal of Innovation and Knowledge, 10(1), 100634. https://doi.org/10.1016/j.jik.2024.100634

Deci, E. L., & Ryan, R. M. (2000). The " What " and " Why " of Goal Pursuits : Human Needs and the Self-Determination of Behavior Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104

Eisenberger, R., & Stinglhamber, F. (2011). Perceived Organizational Support: Fostering Enthusiastic and Productive Employees. American Psychological Association. https://doi.org/https://doi.org/10.1037/12318-000

Fajriyanti, Y., Rahmah, A. H., Ulfa, S., & Hadiyanti, E. (2023). Analisis Motivasi Kerja Generasi Z Yang Dipengaruhi Oleh Lingkungan Kerja dan Komitmen Kerja. Journal of Trends Economics and Accounting Research, 4(1), 107–115. https://doi.org/10.47065/jtear.v4i1.808

Farid, R., & Satia, A. (2024). Pengaruh Motivasi, Lingkungan Kerja, Dan Kompensasi Terhadap Kinerja Karyawan Generasi Z Di Kota Batam. Balance : Economic, Business, Management, and Accounting Journal, 20(2). https://doi.org/10.30651/blc.v20i2.18585

Golu, F., Cotel, A., Sava, N. I., Oprea, B., & Condrea, S. (2022). The Link between Job Demands, Burnout, and the Self-Undermining of Healthcare Employees during the COVID-19 Pandemic: An Underestimated Threat? Healthcare, 10(1408).

Haerani, N., Emita, I., & Prasetyo, A. (2025). Pengaruh Burnout Dan Work-Life Balance Terhadap Kinerja Karyawan Pada Apotek K-24 Jatiasih Bekasi. ULIL ALBAB : Jurnal Ilmiah Multidisiplin, 4(3).

Hair, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM : updated guidelines on which method to use Marko Sarstedt. Int. J. Multivariate Data Analysis, 1(2).

Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling ( PLS-SEM ) An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128

Hidayati, W., & Ekhsan, M. (2022). The Role of Burnout as a Mediation on the Effect of Job Stress on Employee Performance Peran Burnout sebagai Mediasi pada Pengaruh Stres Kerja terhadap Kinerja Karyawan. 520–526.

Hsu, Y., Yi, T., & Frank, L. (2021). Combating stereotype threat toward athletes ’ academic performance : experiments on identity safety and self-complexity. Current Psychology, 0123456789.

Idrus, S., Pulungan, D. R., Muliany, F., Irdhayanti, E., & Ginanjar, S. (2024). The Effect Of Burnout On Employee Performance With Workload As A Moderating Variable. Edunomika, 08(03), 1–9.

KARA, E., KIRPIK, G., & KAYA, A. (2021). The Mediating Role of Organizational Identification in the Effect of Perceived Organizational Support on Employee Performance. Sosyoekonomi, 29(49), 47–64. https://doi.org/10.17233/sosyoekonomi.2021.03.03

Keane, S., Setiawan, A., Harianja, M. A. N., & Vieri, A. (2024). Pengaruh Kompensasi, Gaya Kepemimpinan, dan Motivasi Kerja Terhadap Kinerja Karyawan Generasi Z di Indonesia. Madani: Jurnal Ilmiah Multidisiplin, 2(12), 712–728.

Lamba, P. S., & Jain, N. (2025). Acta Psychologica Psycho-physiological impact of virtual non-verbal communication on Gen Z workforce : A study of memes. Acta Psychologica, 254(February).

Nisa, K. (2025). Pengaruh Motivasi Terhadap Kinerja Generasi Z. Business and Investment Review (BIREV), 3(2).

Priporas, C. V., Hussain, S., Khaneja, S., & Rahman, H. (2024). Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort. International Journal of Information Management, 75(102751). https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2023.102751

Safitri, W., Pardosi, I. S. S., & Triyanti, N. H. (2025). Pengaruh Kesehatan Mental dan Lingkungan Kerja Non Fisik Terhadap Kinerja Karyawan pada Karyawan Generasi Z di Kota Bekasi. Observasi: Jurnal Publikasi Ilmu Psikologi, 3(1), 44–59.

Salvadorinho, J., Hines, P., Kumar, M., Ferreira, C., & Teixeira, L. (2026). From Gen Z to Boomers : Motivational drivers shaping Industry 5 . 0 and the future of work. Futures, 175(October 2025), 103731. https://doi.org/10.1016/j.futures.2025.103731

Sari, N. L. G. K., & Putra, M. S. (2021). The Role of Job Burnout in Mediating the Effect of Perceived Organizational Support on Work Satisfaction at PerumdaTirtaAmerthaBuana in Tabanan. American Journal of Humanities and Social Sciences Research (AJHSSR), 5(2), 356–362.

Schroth, H. (2019). Are You Ready for Gen Z in the Workplace? California Management Review, 61(3), 1–14. https://doi.org/10.1177/0008125619841006

Sugiyono. (2023). Metode Penelitian Kuantitatif Kualitatif dan R & D. Alfabeta.

Tambuwun, E., & Sahrani, R. (2023). Hubungan Antara Tuntutan Kerja dan Burnout dengan Motivasi Kerja Sebagai Moderator Pada Karyawan Kalangan Generasi Z di DKI Jakarta. Journal on Education, 05(02), 3580–3592.

Triastuti, I., Wijanarko, A., & Perkasa, D. H. (2025). Pengaruh Stress Kerja dan Burnout Terhadap Kinerja Karyawan Outsourcing Di PT Vaksindo Satwa Nusantara Bogor. Jurnal Ekonomi Manajemen Sistem Informasi, 6(5), 3149–3166.

Uddin, M. K., Azim, M. T., & Islam, M. R. (2023). Effect of perceived overqualification on work performance: Influence of moderator and mediator. Asia Pacific Management Review, 28(3), 276–286. https://doi.org/10.1016/j.apmrv.2022.10.005

Vuong, B. N., Hieu, V. T., Lien, L. T. P., & Huyen, N. T. T. (2025). How customer orientation reduces job burnout through emotional labor and its impact on turnover intention: Does perceived organizational support matter? Acta Psychologica, 259(November 2024), 105331. https://doi.org/10.1016/j.actpsy.2025.105331