Pengaruh Work-Life Balance terhadap Kinerja Karyawan melalui Employee Well-Being pada Bank BJB Cabang Sumedang
Article Sidebar
Main Article Content
Abstract
Penelitian ini bertujuan menganalisis pengaruh work-life balance terhadap kinerja karyawan melalui employee well-being pada Bank BJB Cabang Sumedang. Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Populasi penelitian berjumlah 317 karyawan, dengan sampel sebanyak 177 responden yang ditentukan menggunakan rumus Slovin pada tingkat kesalahan 5%. Pengumpulan data dilakukan melalui kuesioner dengan skala Likert lima tingkat, sedangkan analisis data menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) dengan bantuan SmartPLS. Hasil penelitian menunjukkan bahwa work-life balance berpengaruh positif dan signifikan terhadap employee well-being, employee well-being berpengaruh positif dan signifikan terhadap kinerja karyawan, serta work-life balance berpengaruh positif dan signifikan terhadap kinerja karyawan. Selain itu, employee well-being terbukti mampu memediasi pengaruh work-life balance terhadap kinerja karyawan. Temuan penelitian ini memperkuat Conservation of Resources Theory dan menunjukkan pentingnya pengelolaan keseimbangan kehidupan kerja serta peningkatan kesejahteraan karyawan dalam mendukung kinerja yang berkelanjutan pada Bank BJB Cabang Sumedang.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Aguinis, H. (2021). Performance management (5th ed.). Chicago, IL: Chicago Business Press.
Akbar, B. M. B. (2024). Pengaruh work-life balance, beban kerja, motivasi kerja terhadap kinerja pegawai di perusahaan perbankan. Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi, 21(2), 179-190.
Allen, T. D., & Shockley, K. M. (2024). Annual Review of Organizational Psychology and Organizational Behavior, 11(1), 213–236.
Arnold, J., & Walsh, M. M. (2021). Work psychology: Understanding human behaviour in the workplace (8th ed.). Harlow, England: Pearson.
Armstrong, M. (2020). Armstrong's handbook of human resource management practice (15th ed.). London, England: Kogan Page.
Armstrong, M. (2022). Armstrong's handbook of performance management: An evidence-based guide to delivering high performance (7th ed.). London, England: Kogan Page.
Bakker, A. B., & Demerouti, E. (2025). Employee well-being and performance: Current perspectives and future directions. Journal of Organizational Behavior, 46(1), 1–18.
Cascio, W. F., & Montealegre, R. (2023). Managing human resources: Productivity, quality of work life, profits (12th ed.). New York, NY: McGraw-Hill Education.
Cooper, C. L., & Cartwright, S. (2022). Healthy mind; healthy organization—A proactive approach to occupational stress. Human Relations, 75(4), 689–709.
Delecta, P. (2011). Work life balance. International Journal of Current Research, 3(4), 186–189.
DeNisi, A. S., & Murphy, K. R. (2021). Performance appraisal and performance management: 100 years of progress? Journal of Applied Psychology, 106(3), 421–433.
Dessler, G. (2024). Human resource management (17th ed.). Harlow, England: Pearson.
Ferreira, A. I., Martinez, L. F., & Gomes, J. F. (2025). European Management Review, 22(1), 57–73.
Gadzali, S. S. (2023). Application of work-life balance in banking: A study of its impact on employee well-being. Return: Study of Management, Economic and Business, 2(8), 227-234.
Greenhaus, J. H., & Allen, T. D. (2011). Work-family balance: A review and extension of the literature. New York, NY: Springer.
Greenhaus, J. H., & Allen, T. D. (2011). Work-family balance: A review and extension of the literature. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp. 165–183). Washington, DC: American Psychological Association.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531.
Guest, D. E. (2022). Human resource management and employee well-being: Towards a new analytic framework. Human Resource Management Journal, 32(2), 235–252.
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2022). Outcomes of work-life balance on employee well-being and organizational performance. The International Journal of Human Resource Management, 33(9), 1825–1848.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.
Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 103–128.
Janiarti, D., Shalahuddin, A., Fauzan, R., Hendri, M. I., & Fahruna, Y. (2025). Work-life balance, organizational support, and emotional intelligence on banking employee performance through organizational commitment. Journal of Management Science.
Karatepe, O. M., & Rezapouraghdam, H. (2023). Work-life balance, burnout, and employee outcomes: A conservation of resources theory perspective. International Journal of Contemporary Hospitality Management, 35(8), 2798–2817.
Kim, M., & Beehr, T. A. (2022). Work-life balance and employee well-being: A conservation of resources approach. Journal of Managerial Psychology, 37(6), 502–516.
Kossek, E. E., & Lee, K. H. (2023). Work-life balance and boundary management in the digital era. Human Resource Management Review, 33(4), 100934.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Van Buuren, S., Van der Beek, A. J., & De Vet, H. C. W. (2014). Improving the individual work performance questionnaire using Rasch analysis. Journal of Applied Measurement, 15(2), 160–175.
Liu, Y., Wang, H., & Li, X. (2025). Conservation of resources theory and employee performance in the digital workplace. Personnel Review, 54(2), 412–430.
Mangkunegara, A. A. P. (2017). Manajemen sumber daya manusia perusahaan. Bandung: Remaja Rosdakarya.
Medina-Garrido, J. A., Biedma-Ferrer, J. M., & Ramos-Rodriguez, A. R. (2023). Relationship between work-family balance, employee well-being and job performance.
Nguyen, T. T., & Nguyen, H. T. (2024). Psychological resources, employee well-being, and job performance: Evidence from emerging economies. European Management Review, 21(1), 85–99.
Nielsen, K., & Daniels, K. (2024). Enhancing employee well-being in organizations: Current trends and future directions. Annual Review of Organizational Psychology and Organizational Behavior, 11(1), 123–148.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2020). Human resource management: Gaining a competitive advantage (12th ed.). New York, NY: McGraw-Hill.
Pulakos, E. D., Kantrowitz, T. M., & Schneider, B. (2021). Adaptive performance and organizational effectiveness in dynamic work environments. Industrial and Organizational Psychology, 14(2), 155–170.
Robbins, S. P., & Judge, T. A. (2022). Organizational behavior (19th ed.). Boston, MA: Pearson.
Roopa, A. C., & Subhadra, P. S. (2025). Emotional intelligence and work-life balance as determinants of employee performance and well-being: Mediating and moderating effects in the Indian banking industry. TPM: Testing, Psychometrics, Methodology in Applied Psychology.
Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52(1), 141–166.
Saks, A. M. (2025). Employee well-being and job performance: Emerging issues and future research directions. Human Resource Management Review, 35(1), 100985.
Sirgy, M. J., & Lee, D. J. (2021). Work-life balance and quality of life: Directions for future research. Applied Research in Quality of Life, 16(4), 1453–1470.
Sirgy, M. J., & Lee, D. J. (2021). Applied Research in Quality of Life, 16(4), 1453–1470.
Van De Voorde, K., Paauwe, J., & Van Veldhoven, M. (2023). Employee well-being and sustainable human resource management. Human Resource Management Review, 33(2), 100901.
Warr, P. (2007). Work, happiness, and unhappiness. Mahwah, NJ: Lawrence Erlbaum Associates.
Zheng, X., Zhu, W., Zhao, H., & Zhang, C. (2015). Employee well-being in organizations: Theoretical model, scale development, and cross-cultural validation. Journal of Organizational Behavior, 36(5), 621–644.