SURATRIADI, Panji; SARTIKA, Rawit. Pengaruh Kualitas Pelayanan dan Kepuasan Konsumen Terhadap Loyalitas Pelanggan Shopee di Jakarta Selatan. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, [S. l.], v. 3, n. 5, p. 520–526, 2024. DOI: 10.56799/ekoma.v3i5.3948. Disponível em: https://al-haramjournal.co.id/EKOMA/article/view/3948. Acesso em: 13 aug. 2026.