NADIA LISNA DEWI; RINA JUWITA; KHEYENE MOLEKANDELLA BOER; KADEK DRISTIANA DWIVAYANI. Strategi Komunikasi Interpersonal dalam Penanganan Keluhan Peserta BPJS : Studi Kasus di Samarinda. J-CEKI : Jurnal Cendekia Ilmiah, [S. l.], v. 4, n. 6, p. 1245–1257, 2025. DOI: 10.56799/jceki.v4i6.11044. Disponível em: https://al-haramjournal.co.id/J-CEKI/article/view/11044. Acesso em: 24 aug. 2026.