FERRY ALDIANSYAH; EMILIANSHAH BANOWO. Strategi Komunikasi Interpersonal Pengelola SPBU Shell Menteng Jakarta dalam Menjaga Loyalitas Pelanggan. J-CEKI : Jurnal Cendekia Ilmiah, [S. l.], v. 5, n. 3, p. 498–515, 2026. DOI: 10.56799/j-ceki.v5i3.15775. Disponível em: https://al-haramjournal.co.id/J-CEKI/article/view/15775. Acesso em: 27 aug. 2026.