SANTOSO, Vera; NURHASANAH, Nina. Pengaruh Service Quality, dan Word of Mouth terhadap Customer Loyalty Dimediasi oleh Customer Satisfaction . J-CEKI : Jurnal Cendekia Ilmiah, [S. l.], v. 5, n. 4, p. 424–444, 2026. DOI: 10.56799/j-ceki.v5i4.16351. Disponível em: https://al-haramjournal.co.id/J-CEKI/article/view/16351. Acesso em: 6 aug. 2026.