FITRI, Anggun Okta. Analisis Pelayanan Frontliner dan Layanan Mobile Banking Terhadap Kepuasan Nasabah (Study Pada PT Bank BSI KCP Metro). J-CEKI : Jurnal Cendekia Ilmiah, [S. l.], v. 3, n. 4, p. 2168–2177, 2024. DOI: 10.56799/jceki.v3i4.4149. Disponível em: https://al-haramjournal.co.id/J-CEKI/article/view/4149. Acesso em: 27 aug. 2026.