Santoso, Vera, and Nina Nurhasanah. 2026. “Pengaruh Service Quality, Dan Word of Mouth Terhadap Customer Loyalty Dimediasi Oleh Customer Satisfaction ”. J-CEKI : Jurnal Cendekia Ilmiah 5 (4):424-44. https://doi.org/10.56799/j-ceki.v5i4.16351.