Santoso, Vera, and Nina Nurhasanah. “Pengaruh Service Quality, Dan Word of Mouth Terhadap Customer Loyalty Dimediasi Oleh Customer Satisfaction ”. J-CEKI : Jurnal Cendekia Ilmiah 5, no. 4 (May 25, 2026): 424–444. Accessed August 6, 2026. https://al-haramjournal.co.id/J-CEKI/article/view/16351.