Pengaruh Disiplin Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan Melalui Kepuasan Kerja pada Karyawan Generasi Z di Sektor Ritel
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Abstract
Kinerja karyawan merupakan faktor penting dalam mendukung keberlangsungan operasional perusahaan ritel, khususnya di wilayah perkotaan seperti Jakarta yang memiliki tingkat persaingan tinggi. Penelitian ini bertujuan untuk menganalisis pengaruh disiplin kerja dan lingkungan kerja terhadap kinerja karyawan Generasi Z dengan kepuasan kerja sebagai variabel mediasi. Penelitian ini dilakukan pada karyawan Generasi Z di PT Supra Boga Lestari Tbk (Ranch Market dan Farmers Market) yang beroperasi di wilayah DKI Jakarta, dengan jumlah responden sebanyak 180 orang. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik analisis structural equation modeling–partial least squares (SEM–PLS) menggunakan perangkat lunak SmartPLS versi 4.0. Hasil penelitian menunjukkan bahwa disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Lingkungan kerja juga terbukti berpengaruh positif dan signifikan terhadap kinerja karyawan. Selain itu, lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, sedangkan disiplin kerja tidak berpengaruh signifikan terhadap kepuasan kerja. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil pengujian pengaruh tidak langsung menunjukkan bahwa kepuasan kerja memediasi pengaruh lingkungan kerja terhadap kinerja karyawan, namun tidak memediasi pengaruh disiplin kerja terhadap kinerja karyawan.
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