Pengaruh Financial Rewards, Workload, Job Stress, dan Job Satisfaction terhadap Turnover Intention Karyawan pada Sektor UMKM Restoran
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Abstract
Turnover intention merupakan salah satu isu penting dalam pengelolaan tenaga kerja pada sektor Usaha Mikro, Kecil, dan Menengah (UMKM) restoran dalam mempertahankan karyawan dan menjaga stabilitas operasional. Penelitian ini bertujuan menganalisis pengaruh Financial Rewards, Workload, Job Stress, dan Job Satisfaction terhadap Turnover Intention pada karyawan UMKM restoran di Jakarta Barat. Penelitian menggunakan pendekatan kuantitatif dengan desain kausal. Data dikumpulkan melalui kuesioner daring terhadap 100 responden yang dipilih menggunakan teknik purposive sampling dan dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa Financial Rewards dan Job Satisfaction berpengaruh negatif dan signifikan terhadap Turnover Intention, sedangkan Workload dan Job Stress berpengaruh positif dan signifikan dengan Financial Rewards sebagai variabel yang paling dominan dalam memengaruhi Turnover Intention. Selain itu, model penelitian menunjukkan bahwa keempat variabel yang diteliti memiliki kontribusi yang kuat dalam menjelaskan variasi Turnover Intention, meskipun masih terdapat faktor lain di luar model penelitian. Implikasi penelitian ini menekankan pentingnya penerapan strategi pengelolaan sumber daya manusia melalui kompensasi yang kompetitif, pengelolaan beban kerja, pengendalian stres kerja, dan peningkatan kepuasan kerja sebagai strategi retensi tenaga kerja pada sektor UMKM restoran.
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