JOHANES ALIANTO; BUDI SANTOSA KRAMADIBRATA. Pengaruh Customer Relationship Management dan Kualitas Pelayanan terhadap Loyalitas Konsumen: Studi pada Konsumen Toko Eka Walet di Kota Jambi. ULIL ALBAB : Jurnal Ilmiah Multidisiplin, [S. l.], v. 1, n. 10, p. 3540–3548, 2022. Disponível em: https://al-haramjournal.co.id/JIM/article/view/913. Acesso em: 6 aug. 2026.