WULANDARI, Rina Yulia; ROSIDAWATI, Imas; MULYANI, Kahar. Strategi Meningkatkan Kepuasan Pasien Melalui Mutu Layanan Di Instalasi Gawat Darurat RSUD Kota Mataram. PESHUM : Jurnal Pendidikan, Sosial dan Humaniora, [S. l.], v. 4, n. 1, p. 348–358, 2024. DOI: 10.56799/peshum.v4i1.6347. Disponível em: https://al-haramjournal.co.id/PESHUM/article/view/6347. Acesso em: 7 aug. 2026.