LANDO, Rolan Adhytia; SITORUS, Marison; MAULANA, Rizky; JATMIKO N, Yulius. The Influence of Servqual on Customer Satisfaction and Customer Loyalty in After Sales Service at PT XYZ Kalimalang Branch. PESHUM : Jurnal Pendidikan, Sosial dan Humaniora, [S. l.], v. 4, n. 1, p. 789–798, 2024. DOI: 10.56799/peshum.v4i1.6584. Disponível em: https://al-haramjournal.co.id/PESHUM/article/view/6584. Acesso em: 7 aug. 2026.