MEISAROH, Firda. Strategi Meningkatkan Service Quality melalui Omnichannel Experience di IKEA Ciputra World Surabaya. PESHUM : Jurnal Pendidikan, Sosial dan Humaniora, [S. l.], v. 4, n. 2, p. 3599–3607, 2025. DOI: 10.56799/peshum.v4i2.8278. Disponível em: https://al-haramjournal.co.id/PESHUM/article/view/8278. Acesso em: 7 aug. 2026.