Strategi Kreatif untuk Peningkatan Branding dan Engagement Media Sosial PT. Adev Natural Indonesia
Main Article Content
Abstract
Penelitian ini bertujuan untuk menganalisis dan merumuskan strategi kreatif yang efektif dalam meningkatkan branding dan engagement media sosial PT ADEV NATURAL INDONESIA, sebuah perusahaan maklon kosmetik. Di tengah pesatnya perkembangan media sosial dan persaingan ketat di industri kosmetik, perusahaan maklon perlu membangun citra merek yang kuat dan berinteraksi aktif dengan audiens untuk mencapai keberlanjutan bisnis. Melalui studi kasus dan analisis konten media sosial perusahaan selama masa praktik kerja lapang penulis, penelitian ini mengidentifikasi tantangan dan peluang dalam membangun citra merek yang kuat dan meningkatkan interaksi audiens. Temuan penelitian menunjukkan bahwa konten kreatif yang relevan, interaktif, dan memanfaatkan visual yang menarik memiliki peran signifikan dalam meningkatkan brand awareness, memperkuat identitas merek, dan mendorong partisipasi aktif dari pengguna media sosial. Penelitian ini juga mengeksplorasi pentingnya pemahaman mendalam terhadap target audiens, pemanfaatan tren terkini, dan evaluasi berkelanjutan terhadap kinerja konten untuk mencapai hasil yang optimal. Implikasi praktis dari penelitian ini diharapkan dapat memberikan panduan bagi PT ADEV NATURAL INDONESIA dan perusahaan sejenis dalam mengembangkan strategi media sosial yang lebih efektif dan inovatif, serta memberikan kontribusi pada literatur pemasaran digital di industri kosmetik.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Aaker, D. A. (1996). Building strong brands. Free Press.
Anderson, J. C., Narus, J. A., & Narayandas, N. (2009). Business market management: Understanding, creating, and delivering value. Pearson Education.
Arnould, E. J., & Thompson, C. J. (2005). Consumer culture theory (CCT): Twenty years of research. Journal of Consumer Research, 31(4), 868–882. https://doi.org/10.1086/426626
Ashley, C., & Tuten, T. (2015). Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement. International Journal of Advertising, 34(1), 22–39. https://doi.org/10.1080/02650487.2014.994730
Belch, G. E., & Belch, M. A. (2018). Advertising and promotion: An integrated marketing communications perspective (11th ed.). McGraw-Hill Education.
Berger, J. (2013). Contagious: Why things catch on. Simon & Schuster.
Chae, M. J., Huh, Y. J., & Jung, M. (2017). Effects of cosmetics brand personality on brand attitude and purchase intention. Journal of Global Scholars of Marketing Science, 27(2), 109–124. https://doi.org/10.1080/21639159.2017.1285220
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson UK.
Cheong, H. J., & Jin, H. S. (2016). A study of social media usage and brand attitude in the cosmetics industry. International Journal of Costume and Fashion, 16(2), 1–18.
Dahlén, M., Edin, A., & Lovén, K. E. (2010). The impact of brand coolness on advertising avoidance. Journal of Advertising Research, 50(4), 412–424. https://doi.org/10.2501/S0021849910091595
Duffy, D. K. (2015). Luxury branding on social media: Managing consumer engagement and co-creation. Journal of Brand Management, 22(5), 345–368. https://doi.org/10.1057/bm.2014.53
Fournier, S., & Avery, J. (2011). The uninvited brand. Business Horizons, 54(3), 193–207. https://doi.org/10.1016/j.bushor.2011.01.001
Hearn, A., & Schoenhoff, D. (2016). Branded selves: Beauty, celebrity, and the entrepreneurial subject in postsocial media. Critical Studies in Media Communication, 33(5), 457–471. https://doi.org/10.1080/15295036.2016.1230453
Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014). Consumer brand engagement in social media: Conceptualization, scale development and validation. International Journal of Research in Marketing, 31(1), 1–14. https://doi.org/10.1016/j.ijresmar.2013.12.002
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003
Keller, K. L. (2013). Strategic brand management: Building, measuring, and managing brand equity (4th ed.). Pearson Education Limited.
Kim, A. J., & Ko, Y. J. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1343–1348. https://doi.org/10.1016/j.jbusres.2011.10.014
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education Limited.
Levinson, J. C. (1984). Guerrilla marketing: How to make big profits from a small business. Houghton Mifflin.
Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357–365. https://doi.org/10.1016/j.bushor.2009.03.002
Muniz Jr., A. M., & O’Guinn, T. C. (2001). Brand community. Journal of Consumer Research, 27(4), 412–432. https://doi.org/10.1086/319618
Ogilvy, D. (1983). Ogilvy on advertising. Crown Publishers.
Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.
Scott, D. M. (2015). The new rules of marketing and PR: How to use content marketing, podcasting, social media, AI, live video, and newsjacking to reach buyers directly. John Wiley & Sons.
Smith, P. R. (2011). Marketing communications: An integrated approach (5th ed.). Kogan Page Publishers.
Van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pickkers, P., Pirner, P., & Verhoef, P. C. (2010). Customer engagement behavior: Theoretical foundations and research directions. Journal of Service Research, 13(3), 253–266. https://doi.org/10.1177/1094670510375599