Pengaruh Social Media Influencer, Brand Awareness, Dan Perceived Price Fairness Terhadap Purchase Intention Konsumen Gen-Z
Main Article Content
Abstract
Meningkatnya pengguna produk skincare di kalangan Gen-Z menunjukkan adanya pergeseran prilaku konsumsi yang dipengaruhi oleh eksistensi media sosial. Skincare lokal memanfaatkan media sosial sebagai sarana untuk membangun kedekatan merek dengan konsumen, mempromosikan produk melalui beauty influencer, dan menetapkan harga yang dianggap sesuai dengan kualitas. Penelitian ini betujuan untuk mengetahui dan menganalisis pengaruh social media influencer, brand awareness, dan perceived price fairness terhadap purchase intention konsumen Gen-Z terhadap produk sunscreen lokal. Pendekatan yang digunakan dalam penelitian ini adalah kuantitatif melalui teknik purposive sampling. Pengumpulan data dilakukan melalui penyebaran kuesioner secara online menggunakan Google Form yang menghasilkan 150 responden perempuan sesuai dengan kriteria yang disebutkan. Analisis data primer dilakukan dengan metode Structural Equation Modeling - Partial Least Squares (SEM-PLS). Hasil penelitian menunjukkan bahwa seluruh variabel independen yaitu social media influencer yang didominasikan oleh dimensi credibility, brand awareness yang didominasi oleh dimensi consumption, dan perceived price fairness yang di dominasi oleh dimensi comparative fairness secara positif dapat meningkatkan dan memengaruhi purchase intention konsumen Gen-Z terhadap produk sunscreen lokal.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Alzoubi, H., Alshurideh, M., Kurdi, B. Al, & Inairat, M. (2020). Do perceived service value, quality, price fairness and service recovery shape customer satisfaction and delight? A practical study in the service telecommunication context. Uncertain Supply Chain Management, 8(3), 579–588. https://doi.org/10.5267/j.uscm.2020.2.005
Atmaja, D. R., & Rahayu, P. (2023). The Effect of Celebrity Endorsement and Sosial Media Marketing on Purchase Intention Skincare Product in Tiktok Shop. Majalah Ilmiah Bijak, 20(2), 280–292. https://doi.org/10.31334/bijak.v20i2.3409
Azzari, V., & Pelissari, A. (2020). Does brand awareness influences purchase intention? The mediation role of brand equity dimensions. Brazilian Business Review, 17(6), 669–685. https://doi.org/10.15728/BBR.2020.17.6.4
Bakri, Z. F. (2023). Analyzing the Influence of Digital Marketing Strategies on Business Performance in the Beauty Industry: A Comprehensive Analysis of Social Media Engagement and Influencer Collaborations. Journal on Economics, Management and Business Technology, 2(1), 37–48. www.plus62.isha.or.id/index.php/JEMBUT
Banbula, J. (2024). Effects of Brand Awareness, Brand Association, Perceived Quality, and Brand Loyalty on Overall Brand Equity in Sport. A Case Study of an Amateur Football Sports Club. Physical Culture and Sport, Studies and Research, 104(1), 36–
47. https://doi.org/10.2478/pcssr-2024-0017
Belita, T., & Nurlinda, R. A. (2024). Mengukur Purchase Intention Berdasarkan Online Customer Review.
Chandra, Z. A. P., & Indrawati. (2023). The Effect of Social Media Influencer on Purchase Intention with Brand Image and Customer Engagement as Intervening Variables. Quality - Access to Success, 24(192), 163–173. https://doi.org/10.47750/QAS/24.192.19
Chen, H. W., Chen, K. C., Liu, L. W., Guo, Z. H., & Tsai, C. W. (2024). The Effects of Brand Awareness and Price Promotion on Purchase Intention: A Moderating Role of Impulsive Buying Traits. International Journal of Asian Business and Information Management, 15(1), 1–15. https://doi.org/10.4018/IJABIM.358619
Chrisniyanti, A., & Fah, C. T. (2022). the Impact of Social Media Marketing on Purchase Intention of Skincare Products Among Indonesian Young Adults. Eurasian Journal of Social Sciences, 10(2), 68–90. https://doi.org/10.15604/ejss.2022.10.02.001
Cleo, & Sopiah. (2021). The Influence of Social Media Marketing Activities on Purchase Intention Through Brand Awareness. KnE Social Sciences, 2021, 220–238. https://doi.org/10.18502/kss.v5i8.9361
Faisal, A., & Ekawanto, I. (2022). The role of Social Media Marketing in increasing Brand Awareness, Brand Image and Purchase Intention. Indonesian Management and Accounting Research, 20(2), 185–208. https://doi.org/10.25105/imar.v20i2.12554
Fitraneti, E., Rizal, Y., Riska Nafiah, S., Primawati, I., & Ayu Hamama, D. (2024). Pengaruh Paparan Sinar Ultraviolet terhadap Kesehatan Kulit dan Upaya Pencegahannya : Tinjauan Literatur. Scientific Journal, 3(3), 185–194. https://doi.org/10.56260/sciena.v3i3.147
Fransiscus, D., Lembito, H., & Suharko, A. B. (2020). Analisis Dampak Logistics Service Quality Dan Perceived Price Fairness Terhadap Service Loyalty Di Pt. Mitra Jelajah
Solusindo. Journal of Entrepreneurship, Management and Industry (JEMI), 3(4), 141–150. https://doi.org/10.36782/jemi.v3i4.2113
Gumilang, D. A., & Ihsan, L. F. N. (2025). The Influence of Celebrity Endorser and Price on Consumer Purchase Interest With Brand Image as A Mediation Variable. https://jurnal.stie-aas.ac.id/index.php/jie/article/view/13051
Gunawan, C. (2021). Pengaruh Social Media Advertising (Instagram) Dan Celebrity Endorser Terhadap Keputusan Pembelian Toko Online Rubashka. Performa, 4(4), 590–601. https://doi.org/10.37715/jp.v4i4.1671
Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM).
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019a). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019b). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hasan, A. A.-T. (2022). Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh: the role of self-direction value and price fairness. South Asian Journal of Marketing, 3(2), 116–134. https://doi.org/10.1108/sajm-12-2021- 0140
Hearn, A., & Schoenhoff, S. (2015). From Celebrity to Influencer: Tracing the Diffusion of Celebrity Value across the Data Stream. A Companion to Celebrity, 194–212. https://doi.org/10.1002/9781118475089.ch11
Hermanda, A., Sumarwan, U., & Tinaprillia, N. (2019). the Effect of Social Media Influencer on Brand Image, Self-Concept, and Purchase Intention. Journal of Consumer Sciences, 4(2), 76–89. https://doi.org/10.29244/jcs.4.2.76-89
Irpan, I., & Ruswanti, E. (2020). Analysis of Brand Awareness and Brand Image on Brand Equity Over Customer Implications to Purchase Intention at PT. SGMW Motor Indonesia (Wuling, Indonesia). Journal of Multidisciplinary Academic, 4(3), 127–
134. https://digilib.esaunggul.ac.id/public/UEU-Journal-20584-11_1609.pdf
Khan, A., Khan, Z., & Nabi, M. K. (2024). “I think exactly the same”—trust in SMIs and online purchase intention: a moderation mediation analysis using PLS-SEM. Journal of Advances in Management Research, 21(2), 311–330. https://doi.org/10.1108/JAMR-03-2023-0087
Koay, K. Y., & Lim, W. M. (2024). Congruence effects in social media influencer marketing: the moderating role of wishful identification in online impulse buying intentions. Journal of Product and Brand Management, 3(May 2024), 265–278. https://doi.org/10.1108/JPBM-09-2023-4709
Kock, N. (2020). Using indicator correlation fit indices in PLS-SEM: Selecting the algorithm with the best fit. Data Analysis Perspectives Journal, 1(4), 1–4.
Kotler, P. (2017). Philip Kotler: some of my adventures in marketing. Journal of Historical Research in Marketing, 9(2), 203–208. https://doi.org/10.1108/JHRM-11-2016-0027
Lee, J. E., Goh, M. L., & Mohd Noor, M. N. Bin. (2019). Understanding purchase intention of university students towards skin care products. PSU Research Review, 3(3), 161–178. https://doi.org/10.1108/prr-11-2018-0031
Lee, S., Illia, A., & Lawson‐Body, A. (2011). Perceived price fairness of dynamic pricing. Industrial Management & Data Systems, 111(4), 531–550. https://doi.org/10.1108/02635571111133533
Lestari, R. P., & Yuniarinto, A. (2024). Pengaruh Social Media Influencer Terhadap Purchase Intention Dengan Brand Awareness Sebagai Variabel Mediasi. Jurnal Manajemen Pemasaran Dan Perilaku Konsumen, 3(1), 116–127. https://doi.org/10.21776/jmppk.2024.03.1.12
Macheka, T., Quaye, E. S., & Ligaraba, N. (2024). The effect of online customer reviews and celebrity endorsement on young female consumers’ purchase intentions. Young Consumers, 25(4), 462–482. https://doi.org/10.1108/YC-05-2023-1749
Malik, M. E., Muhammad, M. G., Hafiz, K. I., Riaz, U., ul Hassan, N., Mustafa, M., & Shahbaz, S. (2013). The impacts of Brand Awareness (brand love, brand equity) in the consumer’s loyalty and the customer’s purchase intentions. The Development and Testing of Alternative Models in the Automotive Sector., 4(2), 167–171.
Manik, C. M., & Siregar, O. M. (2022). p-ISSN: 2827-9832 e-ISSN:2828-335x Available online at http:// https://ijsr.internationaljournallabs.com/index.php/ijsr. Journal Of Social Research, 1(7), 694–707.
Marketing, D. (2024). [Edisi 2024] Tren Pengguna Media sosial dan Digital Marketing Indonesia. Slice.Id. https://www.slice.id/blog/tren-pengguna-media-sosial-dan- digital-marketing-indonesia-2024
Markiones, S. A., Buyung Romadhoni, & Andi Mappatompo. (2023). The Influence of Social Media Influencer and Electronic Word of Mouth Mediated By Brand Image on Purchase Intention at Eternamoore Beauty Clinic Makassar. Dinasti International Journal of Digital Business Management, 4(5), 945–953. https://doi.org/10.31933/dijdbm.v4i5.2008
Masato, E., & . S. (2021). The Effect of a Celebrity Endorser on Purchase Interest through Brand Image. KnE Social Sciences, 2021, 188–199. https://doi.org/10.18502/kss.v5i8.9358
Morgan, G. (2017). The rise of social media influencer marketing on lifestyle branding: A case study of Lucie Fink. Elon Journal of Undergraduate Research in Communications, 8(2), 77–87.
Muaviah, E., Dewi, A. A., & Febriani, N. (2023). Generasi Z : Melangkah di Era Digital dengan Bijak dan Terencana Pendahuluan Era revolusi digital telah mendorong penggunaan teknologi digital di semua bidang kehidupan ( Yang et al ., 2023 ). Generasi Z mencakup individu yang lahir dari tahun 1996 perkem. 1(2), 63–81.
Munir, T., & Watts, S. (2025). Power of social media influencers on brand awareness, value, and consumer purchases. Spanish Journal of Marketing - ESIC. https://doi.org/10.1108/SJME-02-2024-0030
Nagvanshi, S., Gupta, N., & Popli, S. (2023). Social Media Influencer Marketing Toward Customers’ Purchase Intention: a Case of Sustainable Cosmetic Brands. Dynamic Relationships Management Journal, 12(2), 81–95. https://doi.org/10.17708/DRMJ.2023.V12N02A06
Nathalia, L. D. (2013). Transparency in pricing and its effect on.pdf.
Ningrum S, T. R. (2022). Pengaruh Viral Marketing dan Brand Awareness Terhadap Purchase Intention Produk Skincare Brand Korea Selatan. OPTIMAL Jurnal Ekonomi Dan Manajemen, 2(4), 174–188. https://doi.org/10.55606/optimal.v2i4.719
Picaully, M. R. (2018). Pengaruh Kepercayaan Pelanggan Terhadap Niat Pembelian Gadget di Sophee Indonesia. Jurnal Manajemen Maranatha, 18(1), 1–40. https://journal.maranatha.edu/index.php/jmm/article/view/1094
Pinto, P. A., & Paramita, E. L. (2021). Social media influencer and brand loyalty on generation Z: the mediating effect of purchase intention. Diponegoro International Journal of Business, 4(2), 105–115. https://doi.org/10.14710/dijb.4.2.2021.105-115
Porral, C. C., & Mangin, J. P. L. (2024). The influence of celebrity endorsement on the purchase behavior of brands and product categories. Journal of Product and Brand Management, 8, 1027–1040. https://doi.org/10.1108/JPBM-09-2023-4745
Prasetia, W., & Hidayat, A. (2021). Influence of Brand Awareness, Brand Association, Perceived Quality, and Brand Loyalty on Purchase Intention. Archives of Business Research, 9(12), 132–144. https://doi.org/10.14738/abr.912.11374
Purwanto, A. S. A. C., & Purwanto, T. (2019). ¬Pengaruh Social Media Influencer Terhadap Purchase Intention Yang Dimediasi Oleh Trustworthiness (Studi Pada Akun Instagram @Kulinersby). Majalah Ekonomi, 24(2), 219–231. https://doi.org/10.36456/majeko.vol24.no2.a2068
Rohman, F., & Tambunan, J. D. H. (2024). The Influence of Social Media Influencer, Perceive Price, and SalesPromotion on Purchase Intention.pdf.
Sarstedt, M., & Liu, Y. (2024). Advanced marketing analytics using partial least squares structural equation modeling (PLS-SEM). Journal of Marketing Analytics, 12(1), 1–
5. https://doi.org/10.1057/s41270-023-00279-7
Shahid, Z., Hussain, T., & Zafar, F. (2017). The Impact of Brand Awareness on the Consumers’ Purchase Intention. Journal of Accounting & Marketing, 06(01), 1–4. https://doi.org/10.4172/2168-9601.1000223
Shamsudin, M. F., Hassan, S., Ishak, M. F., & Ahmad, Z. (2020). Journal of Critical Reviews Study of Purchase Intention Towards Skin Care Products Based on Brand Awareness and Brand Association. Journal of Critical Reviews, 7(16), 990–996.
Shane, L., Kesuma, A., & Kusumawardhana, I. (2023). The Influence of Perceived Authenticity and Price Fairness on The Purchase Intention at Samwon House Restaurant Jakarta. E3S Web of Conferences, 426.
https://doi.org/10.1051/e3sconf/202342601074
Shaw, S., Chovancová, M., & Bejtkovský, J. (2022). Managing price changes: Role of consumer thinking styles on perceived price fairness and purchase intention. Innovative Marketing, 18(2), 212–223. https://doi.org/10.21511/im.18(2).2022.18
Son, J., & Jin, B. E. (2019). When do high prices lead to purchase intention? Testing two layers of moderation effects. Asia Pacific Journal of Marketing and Logistics, 31(5), 1516–1531. https://doi.org/10.1108/APJML-07-2018-0271
Suhud, U., Allan, M., Rahayu, S., & Prihandono, D. (2022). When Brand Image , Perceived Price , and Perceived Quality Interplay in Predicting Purchase Intention : Developing a Rhombus Model. 232–245.
Tariq, M., Abbas, T., Abrar, M., & Iqbal, A. (2017). EWOM and Brand Awareness Impact on Consumer Purchase Intention: Mediating Role of Brand Image. Pakistan Administrative Review, 1(1), 84–102.
Trung Vinh, T., Thi, T., & Phuong, K. (2020). An Empirical Study Examining a Mediated Moderated Model of Perceived Price Fairness, Brand Equity and Purchase Intention. International Journal of Advanced Research in Economics and Finance, 2(2), 44–59. http://myjms.moe.gov.my/index.php/ijaref
Wasiat, F. A. I., & Bertuah, E. (2022). Pengaruh Digital Marketing, Social Media Influencer Terhadap Niat Beli Produk Fashion Pada Generasi Milenial Melalui Customer Online Review di Instagram. SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi Dan Akuntansi, 1(3), 513–532. https://doi.org/10.54443/sinomika.v1i3.295
Wicaksana, W. R., Paramastri, B., & Ardyanfitri, H. (2021). Purchase Intention Produk Frozen Food Berdasarkan Perceived Quality Dan Price Fairness. Jurnal Manajemen Dan Inovasi (MANOVA), 4(1), 1–12. https://doi.org/10.15642/manova.v4i1.382
Xu, Z., Song, Z., & Fong, K. Y. (2025). Perceived Price Fairness as a Mediator in Customer Green Consumption: Insights from the New Energy Vehicle Industry and Sustainable Practices. Sustainability (Switzerland), 17(1). https://doi.org/10.3390/su17010166
Yen, Y. S. (2020). Exploring the synergy effect of trust with other beliefs in television shopping. Management Decision, 58(3), 428–447. https://doi.org/10.1108/MD-11-2016-0814
Zeqiri, J., Koku, P. S., Dobre, C., Milovan, A. M., Hasani, V. V., & Paientko, T. (2024). The impact of social media marketing on brand awareness, brand engagement and purchase intention in emerging economies. Marketing Intelligence and Planning, 43(1), 28–49. https://doi.org/10.1108/MIP-06-2023-0248
Zietsman, M. L., Mostert, P., & Svensson, G. (2019). Perceived price and service quality as mediators between price fairness and perceived value in business banking relationships: A micro-enterprise perspective. International Journal of Bank Marketing, 37(1), 2–19. https://doi.org/10.1108/IJBM-07-2017-0144