Pengaruh Transformational Leadership dan Organizational Culture terhadap Employee Performance Melalui Work Motivation
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Abstract
Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi employee performance pegawai pada Kantor Bersama Samsat Jakarta Barat dengan menekankan peran transformational leadership, organizational culture, dan work motivation. Penelitian ini menggunakan pendekatan kuantitatif dengan desain deskriptif kausalitas. Data dikumpulkan melalui penyebaran kuesioner secara daring kepada 176 pegawai yang memenuhi kriteria penelitian. Analisis data dilakukan menggunakan metode Structural Equation Modeling–Partial Least Squares (SEM-PLS) dengan bantuan perangkat lunak SmartPLS 4.0. Hasil penelitian menunjukkan bahwa transformational leadership tidak berpengaruh terhadap work motivation, sedangkan organizational culture berpengaruh positif dan signifikan terhadap work motivation. Selanjutnya, work motivation tidak berpengaruh signifikan terhadap employee performance. Namun, transformational leadership dan organizational culture terbukti berpengaruh positif dan signifikan terhadap employee performance. Pengujian pengaruh tidak langsung menunjukkan bahwa work motivation memediasi hubungan antara organizational culture dan employee performance, tetapi tidak memediasi hubungan antara transformational leadership dan employee performance.
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